Shipping Policy
At Glow Theory, we strive to make your shopping experience smooth and reliable from start to finish.
Every order is carefully processed, packaged, and shipped with attention to detail and quality.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
During high-demand periods or special promotions, processing may take an additional day or two.
You will receive a confirmation email with tracking information as soon as your order has been shipped.
Shipping Time
Our standard delivery time is 8–12 business days, depending on your location and local postal services.
While most orders arrive within this timeframe, please note that unexpected delays (such as customs checks or courier issues) may occasionally occur.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this number to monitor your shipment’s progress at any time.
Shipping Areas
We currently ship to most regions worldwide.
If your location is not available at checkout, please contact our support team for assistance.
Delays and Support
If your order has not arrived within 15 business days, please reach out to our customer service team.
We are always here to help and ensure you receive your products as soon as possible.
Contact Us
For any questions regarding your order or shipping status, please contact us at [support@glowtheoryshop.com].
Our support team is available Monday to Friday, 9 AM – 6 PM (local time).
Glow Theory — Delivering beauty, simplicity, and care right to your door.